Per the city of springfield's mask mandate, everyone, regardless of vaccination status, must wear a mask indoors at all times and outdoors when it is not possible to social distance.
the zoo requires Everyone over the age of five must wear a mask when feeding animals. 

How to make a reservation:
Reservations are optional. 
  1. Click BUY TICKETS. In the pop-up window, select Zoo Admission.
  2. Select the date and time you would like to visit The Zoo.
  3. From the drop down menu, select how many adults, children, seniors/military are in your party. 
  4. Agree to The Zoo rules, fill out your contact information and click "Complete your booking."
  5. Tickets will appear in your email and can be shown on your phone. ​​​

Buy Tickets

 

By purchasing tickets to The Zoo in Forest Park, everyone in your party agreeS to the following:  

  • Unvaccinated individuals over the age of 5 are required to wear a mask at all times. Vaccinated individuals are required to wear a mask when social distancing is not possible. 
  • Everyone over 5 is required to wear a mask when feeding the animals. 
  • Remain six feet apart from other parties at all times.
  • Follow the one-way path around The Zoo, avoiding sectioned-off areas and the inside of the barn. The inside of the barn and Discovery Room are closed at this time. 
  • We are currently unable to accomodate Groupons at this time. 
  • No pets are allowed inside The Zoo.

Refund & Reschedule Policy: The Zoo is open rain or shine. In the event of severe weather, guests may contact the zoo to reschedule their visit for another day. Rescheduling is available exclusively in the case of severe weather or illness. No-shows are not eligible for rescheduling. 

Parking: The Zoo in Forest Park and Education Center is an independent non-profit located inside of a city park. The City of Springfield charges a daily parking fee of $3 per in-state and $5 per out-of-state passenger car CASH ONLY. All buses and larger vehicles are charged $15 per vehicle. These prices are subject to change as The City of Springfield decides the parking admission prices.

No refunds will be offered.