Current opportunities:
Customer Service Associate - paused while we evaluate applicants
The Zoo in Forest Park, located in Springfield, Mass., is hiring part-time, seasonal customer service staff for the Ticket Booth and Gift Shop. The Zoo is open from the end of March through October. These positions would work scheduled days from 9:30 a.m. to 4:30 p.m. Students and those seeking part-time summer employment are encouraged to apply.
Job Responsibilities
- Greet guests in a friendly and polite manner
- Learn about the animals within our facility and our general operation to answer common guest questions
- Manage the point-of-sale system
- Handle money and process credit cards with accuracy and proper recordkeeping
- Basic inventory management
- Ensure guests are following all Zoo rules
Job Requirements
- A high level of verbal communication skills
- Problem-solving skills
- Punctuality
- Availability: we are open 7 days a week in the summer months. At least one day of weekend availability is required.
- Prior customer service experience preferred
Job Types: Part-time, Seasonal
Salary: $15.00 per hour
Interested applicants should apply on Indeed. Please don't call or email.
Open Daily: closed to closed
Weekends: 10:00am to 4:00pm
Weather Permitting
Adults: $13.00
Seniors (Age 62+): $9.00
Children (Ages 1 to 12): $7.00