Open Daily: 10:00am to 4:00pm
Weekends: 10:00am to 4:00pm
Seniors (Age 62+): $7.00
Children (Ages 1 to 12): $5.00
Advanced, pre-purchased tickets are no longer required to visit The Zoo, except for special events. Admission tickets can be purchased at The Zoo gate on the day of your visit.
Please note: The City of Springfield charges a fee of $3 for in-state plates, $5 for out-of-state plates and $15 for buses/larger vehicles CASH ONLY to enter Forest Park. This is not managed by The Zoo.
The major credit cards we accept are Visa, Mastercard and Discover. We do not accept American Express.
Please contact the Education Office at firstname.lastname@example.org.
No outside food is permitted inside zoo grounds. Please be aware that there are no tables or facilities for eating inside The Zoo but groups and individuals are permitted to picnic outside of The Zoo in the surrounding park. Tables are available on a first come, first serve basis.
The Zoo only permits service animals inside The Zoo. Per MA and ADA, emotional support animals are not considered service animals. No other animals are permitted.
There are a few rules you should know about when visiting The Zoo:
The Zoo has a wheelchair available in the ticket booth at the main Zoo entrance. There is a $10 cash deposit required to rent the wheelchair but the $10 is returned to you when you return the wheelchair. We also require that someone in your visiting party leave their photo ID at the ticket booth while you have the wheelchair out and about.
If you live in the Springfield area, please reach out to TJO Animal Control at 413-781-1484 or Massachusetts Fish and Wildlife at 508-389-6300. If you are not located in the Springfield area, please contact your local animal control officer.